21st Century Public Services

 How can we mobilise city resources more effectively to get better results?

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Lab Manager: Eddy Adams

Many European cities are under pressure to make better use of their resources. One of the keys to this is redefining the role of the public sector. Others include making public funds can go further, through re-engineering the public sector’s relationship with other players and stimulating social innovation. But how can cities do this? Our lab will focus on these issues at the URBACT Summer University and key questions include:

  • How can we equip public sector staff to work differently?
  • How can we support others sectors to engage more effectively with municipalities?
  • How can we improve ways to gather evidence and demonstrate impact?
  • What processes are most effective for mobilising citizens?
  • How can we mobilise web 2.0 tools to improve efficiency?